Create Your Loytu Business Account

Creating a Loytu business account is free and only requires access to your email address.

Loytu uses temporary one-time passcodes rather than passwords. When you create your account or sign in later, Loytu sends a code to your email address for you to enter.

Once signed in, you can create loyalty programmes, share digital cards with clients, issue stamps and manage your account from the Loytu dashboard.

Before you begin

You will need:

• An email address you can access
• The ability to check the inbox for that email address
• A web browser on your phone, tablet or computer

Use an email address that you expect to keep using for your business.

For a solo beauty professional, this may be your usual business email. For a salon or larger team, it is usually better to use an address controlled by the business rather than a temporary staff member’s personal email.

How to create your account

1. Open Loytu

Go to the Loytu business app at:

app.loytu.com

You will see the Loytu sign-in page.

2. Choose Create an account

Under the sign-in form, select Create an account.

Make sure you choose the account-creation option rather than attempting to log in with an email address that has not yet been registered.

3. Enter your email address

Enter the email address you want to use for your Loytu business account.

Check the address carefully before continuing. Loytu will send your one-time passcode to this inbox.

4. Request your passcode

Continue with the account-creation process.

Loytu will send a temporary one-time passcode to the email address you entered.

5. Check your email

Open your email inbox and find the message from Loytu.

The email will contain the code needed to verify your address and continue into your account.

If the message does not appear immediately, check:

• Your spam or junk folder
• Your promotions or filtered inbox
• That the email address was entered correctly
• Whether a newer Loytu passcode email has arrived

6. Enter the one-time passcode

Return to Loytu and enter the code from the email.

Passcodes are temporary. If the code has expired, request a new one and use the most recent code sent to you.

Once the code has been accepted, your email address is verified and you will be signed in to your new Loytu account.

Do I need to create a password?

No.

Loytu uses email one-time passcodes instead of a permanent password.

Each time you sign in:

1. Enter your account email address.
2. Request a one-time passcode.
3. Open the email from Loytu.
4. Enter the latest code.
5. Continue into your account.

You do not need to create, remember or reset a Loytu password.

Do I need to pay when creating an account?

No.

You can create your Loytu account and begin on the free Zero plan without paying a setup fee or starting a monthly subscription.

Your account includes a free monthly stamp allowance, allowing you to create and test your first loyalty programme before purchasing additional stamps.

When your business needs more stamps, you can purchase a stamp pack. Your account then moves automatically from Zero to Flexi.

What should I do after creating my account?

Before building, you may find it useful to understand programmes, cards, stamps, milestones and rewards. Then continue by creating your first loyalty programme. For plan and allowance details, see Understanding Loytu Pricing, Plans and Stamp Top-Ups.

After signing in, your two main starting areas are My Programs and My Account.

Review My Account

Open My Account to review information such as:

• Your current plan
• Your available stamp balance
• Recent stamp usage
• Billing details
• Stamp top-ups
• Automatic top-up
• Transaction history
• Notification settings

You do not need to configure every account setting before creating your first programme.

It is still useful to familiarise yourself with this area so you know where to check your stamp balance and manage your account later.

Create your first loyalty programme

Open My Programs and begin creating your first programme.

Before starting, think about:

• What action will earn a stamp
• How many stamps a client must collect
• What reward the client will receive
• Whether you want any milestone rewards
• What programme terms are needed
• Which logo, colours and branding you want to use

For a first programme, keep the offer straightforward.

For example:

Collect six appointment stamps and receive a complimentary gel upgrade.

A simple programme will be easier for clients to understand and easier for staff to explain consistently.

Prepare to test your programme

Before sharing your programme widely, it is worth completing a basic test.

You will eventually need:

• A completed and published programme
• Its public joining link or QR code
• A test customer card
• A phone or device with a camera
• Access to the Loytu scanning and stamping tools

Testing the journey allows you to see what the client experiences before introducing the programme during appointments.

Which email address should a salon use?

Choose an email address that matches how the Loytu account will be managed.

Solo business owner

A sole trader, nail technician or mobile beautician can normally use their regular business email address.

Salon owner

A salon owner may prefer to use a central business email address that will remain accessible even if members of staff change.

Team account

Do not share access to the main business email more widely than necessary.

Where staff only need to scan cards, issue stamps or redeem rewards, use Loytu’s staff or kiosk access tools instead of giving everyone access to the primary account inbox.

Can I use the same account on different devices?

Your Loytu account is associated with your email address rather than one particular device.

To access the account from another supported device or browser, enter the same email address and use the latest one-time passcode sent to your inbox.

Only allow trusted people to access the primary account email and full dashboard.

What should I do if the passcode does not arrive?

First, wait briefly and refresh your inbox.

Then check:

1. The email address entered in Loytu is correct.
2. The message has not gone to spam or junk.
3. Your email provider has not filtered the message.
4. You are checking the correct business inbox.
5. A newer passcode email has not replaced the original one.

You can then request a new passcode.

Use the latest code sent to you, as an older code may have expired or may no longer be valid.

What should I do if the passcode has expired?

Return to the Loytu sign-in screen and request another passcode.

Open the newest Loytu email and enter that code instead of attempting to reuse the expired one.

What should I do if I entered the wrong email address?

Return to the sign-in or account-creation screen and enter the correct email address.

You must be able to access the inbox associated with the account to receive its one-time passcodes.

If you have accidentally created the account using the wrong address and need help correcting it, contact Loytu support.

What happens when I sign out?

Signing out ends the current session on that device.

To return later, enter your account email address and request another one-time passcode.

Your programmes, customer cards, stamp activity and account settings remain associated with your account.

Keep your account secure

Because Loytu uses email passcodes, access to your email account can provide access to your Loytu account.

To protect the account:

• Use a secure business email account
• Protect your email with a strong password
• Enable two-factor authentication on your email account where available
• Do not forward Loytu passcodes to untrusted people
• Do not leave a shared device signed into the full dashboard
• Use kiosk or limited staff access for everyday team operations
• Contact Loytu if you notice unexpected account activity

Loytu support will not need you to publicly share a valid one-time passcode.

Your next steps

Once your account has been created:

1. Open My Programs.
2. Create your first loyalty programme.
3. Add your reward and programme terms.
4. Apply your business branding.
5. Publish the programme.
6. Test the customer joining process.
7. Display or share the programme QR code.
8. Begin issuing stamps after qualifying visits.

You now have the account needed to start building your digital loyalty programme.