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Find practical guides, quick answers, and support resources for building and running your Loytu digital loyalty cards.
Create and share a loyalty card
Stamp customers by QR code
Manage billing and top-ups
Invite team members
Core Product Help
Learn Loytu Works
Straightforward guides for setting up, branding, sharing, and running your loyalty programme day to day.
Billing
Understanding Loytu Pricing, Plans and Stamp Top-Ups
How to Top Up Your Available Stamps
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Getting StartedWhat is Loytu and how does it work?
Loytu is customer-retention software that helps businesses reward repeat visits using digital loyalty cards.
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Getting StartedLoytu Quick Start: Launch Your First Loyalty Programme
Follow the shortest route from creating your Loytu account to launching a digital loyalty programme, collecting a test card and issuing your first stamp.
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Getting StartedUnderstanding Programmes, Cards, Stamps, Milestones and Rewards
Understand how Loytu programmes, customer cards, stamps, milestones, final rewards and redemptions work together.
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Getting StartedCreate Your First Loyalty Programme
Learn how to create, design and launch your first Loytu loyalty programme, including stamps, rewards, branding, milestones and customer sharing.
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Getting StartedHow Clients Get Their Loytu Loyalty Card
Learn how clients join your Loytu loyalty programme using your QR code or public link, collect their digital card and save it for future visits.
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Getting StartedHow to Share Your Digital Loyalty Card with Customers
This guide explains the different ways you can share your Loytu digital loyalty card with customers, helping them join your rewards program quickly and easily.
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Getting StartedHow to Scan and Stamp a Client’s Loyalty Card
Learn how to open Loytu’s scanner, scan a client’s individual loyalty card, check their progress and safely issue the correct stamp.
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Getting StartedHow to Redeem a Client Reward or Milestone
Learn how to check an available Loytu reward, provide it to the client and record the redemption correctly without removing the wrong reward or stamps.
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Getting StartedYour Paper Loyalty Cards Are Probably Sitting in Someone’s Kitchen Drawer
Paper loyalty cards are cheap and familiar, but they are easy to lose and impossible to use when left at home. Here is when digital loyalty cards make more sense.
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Getting StartedCan I Run a Loyalty Programme Without a POS System?
Yes. A loyalty programme does not have to be built into your till or booking software. Loytu can run alongside the systems you already use.
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Getting StartedCan You Put a Loyalty Card in Google Wallet? Here’s How It Works
Yes. Google Wallet supports loyalty and rewards cards, and supported issuers can let customers save passes directly from a website or app. Here is how that works with Loytu.
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Getting StartedHow Do You Stop Customers Cheating a Digital Loyalty Card?
Worried customers will add their own stamps or claim rewards they have not earned? The key is keeping stamp issuance under the business’s control rather than the customer’s.
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Featured Guides
Ideas To Help You
More specific guides for different businesses, loyalty ideas, and ways to get more from Loytu.
Getting Started
Are Loyalty Cards Actually Worth It for Salons?
Loyalty cards can improve salon retention, but only when the reward, visit target and customer experience are designed properly. Here is when they work—and when they do not.
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Getting StartedDo Your Clients Really Want Another Salon App? Probably Not.
Searching for a salon loyalty app? Your clients may not want another download. A digital loyalty card can give them the benefits without adding another app to their phone.
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Getting Started5 Loyalty Card Mistakes That Make Customers Stop Caring
A loyalty card can fail even when customers like your business. These five mistakes make programmes feel too slow, too confusing or simply not worth the effort.
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Getting StartedWhat Should a Nail Salon Put on a Loyalty Card?
Not sure what to put on a nail salon loyalty card? Here are practical stamp targets, reward ideas and programme examples for nail salons and independent nail technicians.
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Getting StartedHow to Create a Hair Salon Loyalty Programme with Loytu
A practical guide to choosing the right stamps, milestones, rewards and launch routine for a successful hair salon loyalty programme with Loytu.
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Getting StartedHow Many Stamps Should a Loyalty Card Have?
Choose a loyalty stamp target that feels achievable to customers, supports repeat visits and remains commercially sustainable for your business.
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Getting StartedHow to Choose a Loyalty Reward Customers Actually Want
Choose a loyalty reward that feels genuinely valuable to customers, encourages another visit and remains affordable for your business to provide.
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Getting StartedHow to Create Multiple Reward Levels That Keep Customers Engaged
Learn when to use milestone rewards, how to space them across a loyalty programme and how to keep the total offer motivating, affordable and easy to explain.
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Frequently Asked
Quick answers to the most common Loytu questions.
How do top-ups work?+-
Top-ups are one-time purchases that add extra stamp capacity to your account. They never expire. Current pack prices are Starter: GBP 9 / $13 / EUR 11, Growth: GBP 39 / $53 / EUR 46, and Scale: GBP 69 / $93 / EUR 80.
Can I use Loytu without a monthly plan?+-
Yes. Loytu is free to start, and Flexi lets you buy stamp packs whenever you need more stamps without a monthly commitment.
What happens when I run low on stamps?+-
You can have unlimited cards on any plan. You will receive notifications when your stamps are running low so you can top up before running out.
Do stamp packs expire?+-
No. Stamp packs last forever, so you can buy the pack that fits your business and use those stamps at your own pace.
How do digital loyalty cards work for my customers?+-
A customer scans your program QR code or follows your public link to get a card. No app download is required. You then scan their card QR code in Loytu and issue a stamp.
Can I stop using Loytu anytime?+-
Yes. There are no contracts on Zero or Flexi. You can keep using your remaining stamps, top up again later, or simply pause when you need to.
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